Privacy

Privacy and data security

Privacy and data security are extremely important to us, which is why we are committed to respecting and implementing all European directives currently in force. If you have any questions about how we protect your privacy, email us at dataprotection@blakshop.com. For all our services, the data controller, i.e. the company responsible for your privacy, is BlueDistribution Srl.

What personal data is stored?

Blakshop stores only the data you provide, namely the data needed to make a purchase and receive your order. This data is used solely to manage the products purchased and communications about your order. This includes:

• First and last name
• Shipping address
• Billing address
• Email
• Phone number
• Products purchased
• Contact history
• Payment information
• Order history and saved products

Why is this data stored?

Your account data is stored so you can quickly access your details and check out faster. Through your account you can view your order history or manage different shipping addresses, and you can change this data yourself at any time.

Is the data management system secure?

Yes, all data is stored on servers that meet the highest security standards.
Blakshop constantly works to protect it and keep it secure, and does not allow access to anyone outside the company or anyone unauthorised.

Sharing information about you

Blakshop does not and will never sell your personal data to third parties.
However, some data is shared with third-party services used by Blakshop, solely to offer the best possible service.
This includes, for example, the on-site chat, product review services and loyalty points.

• Companies that work to let us send you the products you have bought, such as payment service providers and order shipping providers.
• Professional service providers such as marketing agencies and advertising partners
• Web services offered by third parties, such as on-site chat, product reviews and loyalty points.

Marketing communications

If you have authorised Blakshop during checkout or by signing up to our newsletters, we will send you marketing communications by email, SMS or push notification to tell you about our services, the products we sell and our offers and promotions.

You can change your marketing communication preferences at any time:

• By letting Blakshop know at dataprotection@blakshop.com
• By clicking the link provided in all our marketing emails

Blakshop is a complex site made up of several interconnected services, which means you may keep receiving communications while we process your request.

Advertising on other websites

Blakshop uses various marketing networks to tell you about our services and help you find our products
We do this using technologies such as cookies, pixels, beacons, tags, mobile device identifiers and services offered by social networks.

The ads shown will be based on information about how you use our website, aiming to show you only content that is genuinely relevant to you.

Retention of personal data

Your personal data will be kept for as long as you are our customer. You can ask for your data to be deleted by contacting Customer Service at dataprotection@blakshop.com
Where reasonably necessary or required to meet legal and regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions of Use, we may retain some of your personal data, as provided for, even after your account is closed or when it is no longer needed to provide you with services.

Personal data request

Updates to our privacy policy

Blakshop reserves the right to change our privacy policy at any time. Changes may be needed so that our policy matches the services offered.

Contacting Blakshop

Blakshop is always available to resolve any customer question or request. That's why we offer several communication channels. If you have questions about our privacy policy and the processing of personal data, or to exercise your rights, you can email dataprotection@blakshop.com
or write to us at
BLAKSHOP / BLUE DISTRIBUTION SRL
VIA PIETRO VASSANELLI N. 52
37012 BUSSOLENGO (VR)